Privacy Policy

[1] Personal Information Protection Policy

USS Co., Ltd. and other members of the USS Group ("the Company" hereafter) hold personal information for the purpose of satisfying customers by supplying products and services that are convenient and useful. The Company has established the following personal information protection policy in order to protect personal information from leaks, losses, unauthorized alterations and other risks. The Company takes all necessary and proper actions that are required to protect the personal information of its customers.

  1. Personal information is managed properly in accordance with laws, regulations, rules and other guidelines concerning personal information.
  2. There are rules concerning the acquisition, use, provision and other handling of personal information and measures to ensure that all executives and employees strictly comply with these rules.
  3. When personal information is received, the purposes of receiving this information are provided and the information is used solely as needed for these purposes. There are clearly defined measures to prevent the use of personal information for any other reason.
  4. When outsourcing tasks involving personal information, these tasks are supervised appropriately to ensure the safety of this information.
  5. For personal information held by the Company (including for outsourced tasks), there are proper and reasonable safety management measures. Preventive measures and corrective measures are used regarding leaks, losses, unauthorized alterations and other problems involving personal information.
  6. The Company is constantly reviewing its management system and activities for the protection of personal information and working on improvements.
  7. All complaints and requests for consultations concerning the handling of personal information will be handled promptly and in a sincere and appropriate manner.

Contact for inquiries about personal information management (including the Personal Information Protection Policy) at the USS Group

General Affairs Dept., Corporate Administration Division USS Co., Ltd.
507-20 Shinpo-machi, Tokai, Aichi Prefecture
Tel: +81-52-689-1129

Established: March 29, 2005
Revised: February 7, 2022
USS Co., Ltd.
President and Representative Director, Chief Operating Officer: Dai Seta

[2] Method for Obtaining Personal Information

When obtaining personal information, the Company will collect this information in a legal and fair manner, stating the purpose for obtaining this information and receiving only information required for this purpose. When inquiries are received from customers, recordings will be made to confirm the contents of conversations. In addition, the Company uses a telephone number display in order to call customers back.

[3] Categories of Personal Information and Use

The Company obtains personal information only as required for the following purposes. This information will not be used in any way other than for the stated purpose or provided to a third party unless the customer has given prior consent (including contracts) or as permitted by laws and regulations.

Categories of personal information receivedPurpose
Information (including revised information that the Company obtains from customers, etc.) that customers (including guarantors of auction members and other related parties) enter in the Company's application forms, contracts, reception forms, questionnaires and other documents For the operation of Auction Site Locations and the provision of all services associated with the operation of auctions For the operation of an organization for members (CIS) using the Internet and the provision of CIS services For events, campaigns and questionnaires
Information concerning business partners For the oversight of business partners and sales activities
Information concerning shareholders To hold shareholders meetings and other meetings for shareholders, send business reports, shareholder gift cards and other items, and perform other operations involving shareholders
Information in customer inquiries To provide quick and accurate responses to inquiries
Information received from the Company's Web site information request form and IR information e-mail service registration form To send materials as requested and conduct the e-mail service
Information concerning job applicants For the selection of applicants to hire and notification of job applicants of employment decisions

[4] Joint Use of Information with Other Companies

Personal information collected by the Company shall be used as stated below and within the limits necessary for achieving the above purposes.

Jointly used personal information ① Membership numbers, names, addresses, e-mail addresses, age and date of birth, gender, questionnaire responses, company names, company addresses, telephone and fax numbers, bank account numbers and other information (including revised information that the Company obtains from customers, etc.) ① Membership numbers, names, company/trade names, addresses, telephone and fax numbers, bank account numbers, late payment information, and items provided to the Company when a membership application or notification of membership termination is submitted ① Names, company/trade names, addresses, information about direct involvement in altering vehicle odometers, late payment information, membership cancelation penalty, bankruptcy information, violations of the Secondhand Articles Dealer Act, and information about anti-social activities
② Auction transaction data
③ Information concerning contracts between customers and the Company and transactions with customers
④ Information concerning customer inquiries
⑤ Information received from the Web site information request form
Companies included in joint use US Butsuryu Co., Ltd.
USS Support Service Co., Ltd.
JU Gifu Hashima Auto Auction, Inc., Japan Used Car Dealers Federation Aichi, BAYAUC Co., Ltd., Zip Co., Ltd., Japan Used Car Dealers Federation Hiroshima, Japan Bike Auction Co., Ltd. Nippon Auto Auction Association and its participating auction sites (information about participating auction sites is on the association's website (
Purpose of use For the operation of Auction Site Locations and the provision of all services associated with the operation of auctions For the operation of the organization for members (CIS) using the Internet and the provision of CIS services For events, campaigns and questionnaires For the provision of prompt and accurate responses to inquiries from customers For the operation of alliance partner auctions and group companies of these partners
  • For the efficient operation of auctions with no difficulties
Manager of personal information USS Co., Ltd USS Co., Ltd. Nippon Auto Auction Association

[5] Oversight of Outsourcing

The Company uses contracts and other means to require companies, etc. that handle personal information on an outsourcing basis to manage this information properly just as the Company does.

[6] Google Analytics

Certain services to be provided on the Company's website utilize Google Analytics (provided by Google Inc.) for the purpose of collecting and analyzing data concerning service users. Analysis may be carried out using "cookie" text files that are generated through these measurements, and some types of user information such as IP addresses may be collected by Google Inc. during the analysis. However, information that will be acquired through the use of such service will be limited to information which cannot be used to identify individuals, and no personally identifiable information will be acquired by a third party without the consent of the application user. For details concerning the handling of information to be so acquired through the use of such service, please refer to the linked web sites below.

How Google uses data when you use our partners' sites or apps: Google Privacy and Terms:

[7] Disclosure, Corrections, etc. of Customer Information

When there is a request for the disclosure of a customer's personal information that is registered with the Company, the method prescribed by the Company will be used to confirm that the request is from that customer and will then disclose the information within a reasonable time and scope. When the Company is told that the registered personal information of a customer is incorrect, the required investigation will be completed within a reasonable time and the necessary corrections, additions or deletions ("corrections, etc." hereafter) will be made. However, these disclosures and corrections, etc. are not applicable in the following cases. When the decision is made not to conduct corrections, etc., the applicable party will be notified of the reason.

  1. The inability to confirm that the inquiry is from the individual for which the personal information applies
  2. When a request is from the representative of an individual, the inability to confirm that this representative has the legal right to make a request
  3. Request for information disclosure or corrections, etc. is not applicable to personal information held by the Company
  4. Disclosure of the information would pose a risk to the life, physical well-being, finances or other rights of the individual or a third party
  5. Disclosure of the information would create a significant problem concerning the proper operation of the Company's business activities
  6. When the disclosure or corrections, etc. would violate laws or regulations
  7. The request for corrections, etc. is for a reason other than because the personal information held by the Company is incorrect
  8. There is no need for corrections, etc. due to the purpose for which the personal information was obtained or there is the alleged error in this information does not exist
  9. Other cases where there is no obligation for disclosure or corrections, etc. as prescribed in the Personal Information Protection Law

[8] Handling of Shareholder Information

The Company handles shareholder information properly in accordance with the Personal Information Protection Law, Corporation Law, other laws and regulations, and the Company's internal rules. All inquiries concerning shareholder information should be submitted to the Company's transfer agent Sumitomo Mitsui Trust Bank, Limited.

[9] Personal Information Manager

Executive Vice President, Officer, Supervisory Office
507-20 Shinpo-machi, Tokai-shi, Aichi Prefecture
Tel: +81-52-689-1129